A campaign issuing an appeal to the hospitality industry has been launched today following research indicating that 97% of hospitality businesses will experience a shortfall of labour post Brexit.
The findings of a nationwide study involving hospitality business owners and managers across the UK has revealed that one in six have said that the UK does not have the workforce available to fill the shortfall.
However, the campaign sets out to champion careers in hospitality and help to address the gap. It urges businesses in the industry, education providers, parents and the Government to consider opportunities for showcasing professional prestige in the industry and ways to encourage more people to apply for roles and pursue longer term career paths.
Among more than 1,000 members of the public, the majority indicated that Brits consider the UK to currently have the friendliest hospitality. More than two thirds (70%) advised they will repeat visit an establishment based purely on the quality of service – as a more important decision factor than price, menu selection and location.
The findings offer promising reading to industry insiders in otherwise difficult conditions and provide grounds for instilling pride.
The seven hospitality roles most at risk of a staff shortage from Brexit according to industry workers in management positions or business owners are:
1. Waiter / Waitress (80%)
2. Bartender / Barista (64%)
3. Host (48%)
4. Hotel Concierge (34%)
5. Chef (26%)
6. Restaurant Manager (17%)
7. Hotel Manager (10%)
The findings are taken from a new industry report, Preserving the ‘Art of Hospitality’: Championing the Industry for Post-Brexit Survival. The report encourages the industry to work together to ensure the UK maintains its reputation for delivering quality service, with recommendations for how businesses can successfully recruit and retain more staff. It has been released by High Speed Training, an online training provider to the hospitality industry.
The interactive hospitality industry report can be accessed at: www.highspeedtraining.co.uk/hub/the-art-of-hospitality-report/.